Your department may have additional support resources. SALT Center: Contact your Student Support Specialist if you encounter issues with learning online. Contact your Access Consultant if you need extra assistance learning online. Think Tank: Academic support services online.ĭisability Resource Center: DRC’s IT Accessibility list has useful suggestions. S.O.S.: For questions or issues when you are unsure about where to go for answers. University Libraries: Support and resources available during the COVID-19 crisis. Online Software Support: OSCR support via Zoom for Adobe Creative Cloud, SolidWorks, other multimedia software, Office 365 applications, and more. Self-Help How-To's: for VPN, Zoom, Sophos, Adobe, and Microsoft. In Person: Drop off your computer/device by appointment (626-8324).Chat with a support representative who can also add video chat or remote “hands-on” help to the interaction. Launch the App Store or Google Play App Store, from your smartphone.
MOBILE DUO APP INSTALL
Available 24 hours per day, excluding a few campus holidays. Install the Duo Mobile app on your devices.
MOBILE DUO APP ANDROID
Please review Duo's support articles about support iOS and Android versions.24/7 Support Center: For Technology Support, including personal computers and all campus-wide technologies like UAWiFi, VPN, CatMail, UAccess, etc., as well as general questions about the University of Arizona. Sign into DORI and click the Duo Device Management tab in the navigation menu located on the left side of the screen. How can I manage devices I've enrolled in Duo? You have either started the Duo MFA enrollment process and are looking to use your smartphone and the Duo Mobile Security app as your second factor or you.
MOBILE DUO APP ACTIVATION CODE
If you aren't able to scan the QR code, tap Or email activation code and then enter. Open the Duo Mobile app on your phone or tablet and add this account by scanning the QR code shown on-screen. Once you have Duo Mobile installed click Next.
MOBILE DUO APP HOW TO
Please visit the iOS and Android support sites for instructions on how to determine your device's operating system version. Download and install Duo Mobile on your phone or tablet from the Google Play Store or Apple App Store. How can I determine which software version my device is using? What operating systems is Duo Mobile still supported on?ĭuo Mobile will continue to be supported on iOS 12 or later and Android 8 or later. You can continue to use these authentication options on a device with iOS 11 or Android 7. To start using Duo on your device, install the app and then. SMS-delivered passcodes and phone callback authentication do not rely on the Duo Mobile app. The Duo mobile app is available for all devices through the Apple App Store or Google Play.
I receive authentication texts or calls to a device using iOS 11 or Android 7. However, you can continue using already-installed versions of Duo Mobile on devices with iOS 11 or Android 7.
will no longer be able to download Duo Mobile from the Apple App Store or Google Play Store. 21, 2021, devices with iOS 11 or Android 7. However, you will not receive updates to Duo Mobile on these devices after Dec. What does this mean for me?ĭuo Push and app-generated passcode authentications will continue to function on already-installed versions of Duo Mobile on devices with iOS 11 and Android 7. To access the latest features and improvements made to the Duo Mobile app, Duo recommends updating to the latest operating system on any device using iOS 11 or Android 7. It works with Duo Security’s two-factor authentication (2FA) service to make your logins more secure. Search Duo Mobile and click on the green Duo Mobile app. Duo Mobile is a FREE mobile application (app) that you install on your smartphone or tablet to receive push notifications (or generate passcodes for login) for easy, one-tap authentication on your mobile device. 1, 2020, Duo Security will end support for their Duo Mobile application on devices using iOS 11 and Android 7. Go to the Google Play Store app located in your applications.
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